Party Plus Rentals and Sales Policy and Procedures
Reservations:
For your convenience we offer reservations for all your party needs. You should reserve your equipment well in advance. This will insure that your rental items are reserved for you and only you.
We do require a deposit, which is due when your make your reservation. Your deposit is NONREFUNDABLE UPON CANCELLATION. So please make your selection carefully.
A 20% deposit is required on our equipment, while a 50% deposit is required on all barbecues, canopies, dance floors, table linens, and staging. There is a 100% deposit required on all decorated items. There is also a $50.00 cleaning deposit on all barbecues at time of pick up. Also, we require 14 days in advance for the reservation or cancellation of all table linen orders.
Payment:
Our rental rates are for a 24-hour rental period.
Please call for a price if a long-term rental is needed.
For your convenience, Weddings are allowed equipment pick up Friday at 12:00 p.m. and returned by Sunday at 12:00 p.m. for a 24-hour rental rate.
If the equipment is returned after the time due there will be an additional daily charge per item.
Hours: Monday thru Saturday 7:30am to 6:00pm, Sunday 8:30am to 1:00pm.
Payment is due in full for all rental and resale items before receiving your rental items and supplies.
Charge accounts will be the only exception to a pre-approved customer.
All rental items are charged from the time checked out until the time returned, whether used or not.
We do require 48-hour notice for any changes needed to your order to avoid any additional charges.
We do except cash, check, Visa, Master Card, Discover and American Express.
Loss or Damages and Cleaning Fees:
The renter is responsible for equipment from the time of pickup to time of return. Please be sure equipment is secured when not in use and protected from the weather. We do charge for soiled, chipped, broken, damaged or missing items at the replacement cost listed on your contract.
If you receive any items chipped or broken upon rental, please notify us immediately, there will be no charge added to your contract.
To avoid additional fees:
DISHES:
All dishes and serving items are sterilized and wrapped before rental.
All dishes must be returned cleaned. This means free of any food.
Items returned dirty are subject to a minimum $30.00 cleaning fee or 25% of the rental total, which ever is greater.
All items must be re-packed in the same containers as received.
There will be a charge for all boxes and racks not returned.
Dishes and glassware will be considered broken if chipped or cracked.
Canopies and Tents and Sidewalls:
Choosing a Canopy Site
When choosing a site for a tented event one should select a location that is flat with access for guests.
All underground power, water, phone, gas lines etc. will need to be marked. Northwestern Energy provides a free service and should contact them 2 weeks prior to the event. Remember that most canopies require stakes for set up. Make sure your canopy is suitable for your location.
Party Plus Rentals can assist you in a layout design for your canopies, tables, and chairs. Please ask for this free service.
Weather Related Risks
Canopies are temporary structures and can possibly collapse during a severe rain, snow or windstorm. Evacuation of canopies in high winds, heavy snow or lightning is highly recommended.
Renter assumes all weather-related risks involved in holding an outdoor canopy
Event.
No Barbecue’s or Fires allowed under the canopy.
Returning
All Decorations must be removed from the canopy prior to returning. Canopy must be returned DRY and ROLLED and returned in the proper bag to avoid an additional fee.
All stakes, buckets, and sandbags with pins must be returned or a replacement charge will be applied.
BARBECUE: A $50.00 cleaning deposit is required at the time of rental.
No charcoal or wood chips are allowed to be used in our propane barbecues.
Propane is sent with each barbecue. The same propane bottle must be returned. The towable Barbecues require a 2” hitch. The towable barbecue can be used with a grill or a rotisserie. The rotisserie does require electricity and a weight limit of 180 pounds.
TABLES: No tacks, staples, nails etc will be used on the tables. If you use tape, the tape must be removed before returning to avoid an additional fee.
CANDELABRA’S & CANDLE HOLDERS: Must be returned wax free.
BACKDROPS AND ARCHES: Do not tack, staple, nail, or tape anything to our arches or backdrops. You may use floral wire as long as it is removed upon return.
Pick up and Return Guidelines:
When picking up and returning rentals please consider the vehicle that the rentals are to be loaded into. Rentals must be protected from the elements at all times, and transported in a dry and clean environment.
Chairs, tables, arches, etc need to be stacked evenly and tied down to avoid falling over or sliding around during transport.
You are required to provide tarps and tie downs for any open back vehicle or trailer. All horse trailers must be clean before anything can be loaded.
In the event that rental items (including boxes and protective materials) are returned dirty, wet, broken or have been transported in a manner that does not comply with the above guidelines, a minimum 2 day rental fee and or damaged/replacement fees will incur.
The Renter is responsible for loading and unloading the goods. If the Dealer (A-1 Rentals or Party Plus Rentals and Sales) employees assist you in loading or unloading the goods, the Renter agrees to assume the risk of, and hold the Dealer harmless for, any property damage or personal injuries, including damage or injuries attributable to the negligence of the Dealer or his employees.
Delivery and Pickup:
There are local services that provide delivery and pick up. They also can do set-ups for events. Please ask Party Plus Rentals for a referral.
Resale Items:
All resale items must be paid in full before leaving the store. All resale items may be returned as long as the item remains unopened and you have your receipt. Special orders will require a 50% restocking fee.
We do offer napkin imprinting which needs to be paid in full at the time the order is made. Special orders and wedding invitations are also available with a 50% deposit is required at time of ordering. Sorry no returns or refunds on invitation orders, imprinted napkins, table skirting or aisle runners.
Party Plus Rentals would like to thank you for choosing us.
We are here to help you with your event any way we can!
Party Plus Rentals and Sales Policy and Procedures.
We hereby certify that we have read the foregoing, understand the terms, and agree to abide by the same.
