For your convenience we offer reservations for all your party needs. You should reserve your equipment well in advance. We do require a deposit at the time you make your reservation. 20% deposit is required on our equipment except 50% deposit on all Canopies, Dance Floors, Staging, Linens and Barbecues. 100% deposit on all decorating fees. This will insure that your rental items are reserved for you and only you. Your deposit is NONREFUNDABLE upon your cancellation. Please make your selection carefully. There is a $50.00 cleaning deposit on all barbecues at time of pick up. 14 day advance reservation or cancellation is needed for linen rentals.
Payment: Our rental rates are for a 24-hour rental period. Please call for a price if a long-term rental is needed. For your convenience, Weddings are allowed equipment pick up Friday at 12:00 p.m. and returned by Sunday at 12:00 p.m. for a 24-hour rental rate. If the equipment is returned after the time due there will be an additional daily charge per item. Payment is due in full for all rental and resale items before receiving your supplies. Charge accounts will be the only exception to a pre-approved customer. All rental items are charged from the time checked out until the time returned, whether used or not.
We do require 48-hour notice for any changes needed to your order to avoid any additional charges.
We do except cash, check, Visa, Master Card, Discover and American Express.
Loss or Damages and Cleaning Fees:
The renter is responsible for equipment from the time of pickup to time of return. Please be sure equipment is secured when not in use and protected from the weather. We do charge for soiled, chipped, broken, damaged or missing items at the replacement cost listed on your contract.
If you receive any items chipped or broken upon rental, please notify us immediately, there will be no charge added to your contract.
To Avoid additional fees:
DISHES: All dishes and serving items are sterilized and wrapped before rental. All dishes must be returned cleaned. Items returned dirty are subject to a minimum $30.00 cleaning fee or 25% of the rental total, which ever is greater. All items must be re-packed in the same containers as received. There will be a charge for all boxes and racks not returned. Dishes and glassware will be considered broken if chipped or cracked.
CANOPIES & SIDEWALLS: Must be returned dry and rolled and returned in the proper bags. All the stakes or sandbags must be returned or a replacement charge will be applied.
BARBECUE: A $50.00 cleaning deposit is required at the time of rental. No charcoal or wood chips are allowed to be used in our propane barbecues. Propane is sent with each barbecue. The same bottle must be returned.
TABLES: No tacks, staples, nails etc will be used on the tables. If you use tape it must be removed before returning.
CANDELABRA’S & CANDLE HOLDERS: Must be returned wax free.
BACKDROPS AND ARCHES: Do not tack, staple, nail, or tape anything to our arches or backdrops. You may use floral wire as long as it is removed upon return.
Delivery and Pickup:
There is a local service that provides delivery and pick up. They also can do set-ups for events. Please contact Tiger Express at 458-0074 message phone.
Resale Items:
All resale items must be paid in full before leaving the store. All resale items may be returned as long as the item remains unopened and you have your receipt. Special orders will require a 50% restocking fee.
We do offer napkin imprinting which needs to be paid in full at the time the order is made. Special orders and wedding invitations are also available with a 50% deposit is required at time of ordering. Sorry no returns or refunds on invitation orders, imprinted napkins, table skirting or aisle runners.
Party Plus Rentals would like to thank you for choosing us.
We are here to help you with your event any way we can!
